Customer Support
If you have any issues with your template, please feel free to reach out using the contact form below. We will reply within 24 business hours.
Business Hours
Monday to Thursday
10am to 5pm EST
Are You Having a Problem Installing Your Kajabi Marketplace Template?
We've got you. Follow these instructions:
- Unzip the initial file. This file includes your template .zip file and your template documentation
- Navigate to your Kajabi website dashboard. From the left-hand menu, click Website > Landing Pages > click the "Upload Template" button
- Upload the template .zip file as-is (do not unzip this file)
If you're receiving an error when trying to upload your template, you may not have unzipped the initial file. If this isn't the case, try logging out of your Kajabi account then log back in and try uploading your .zip file again.
Feeling stuck? Need a helping hand? We would love to help with done-for-you Kajabi design and development services. You can book a call here or contact Afton via Kajabi Experts.
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